Frequently Asked Questions
Ad Quality
- How long does it take to approve a Facebook campaign?
- How long does it take to approve an ad/campaign?
- What are alert-style creatives?
- What are Centro's ad specifications?
- What are the requirements for Flash creatives?
- What is Centro's policy on landing pages?
Account Related
- Can I be charged on CPC or CPA?
- How do I add funds to my account?
- How do I add users to my account?
- How do I change the email address on my account?
- How do I delete my account?
- How do I get a refund if my credit card is no longer active/valid?
General Support
- Does Centro DSP support search or keyword targeting?
- Is there a maximum number of campaigns that can be created per account?
- What time does the bidding day end on Centro DSP?
- How do I request a walk through of Centro DSP?
- How much does traffic cost?
- Is Facebook Newsfeed advertising supported?
Technical Support
- How do I use the reporting tool?
- What does SSL stand for and how does it impact my tags?
- How does brand safety work?
- How is conversion tracking changing?
- How do I set up postback conversion tracking?
- How do I reach more inventory if I have 100% win rate?
Video Tutorials
Introduction to CDSP
Campaign Creation
- Campaign Basics
- Groups and Folders
- Geo Targeting
- Bidding and Budgeting
- Inventory Selection
- Adding Ads and Creatives
Retargeting
Conversion Tracking
Webinars
New Feature and Best Practices Webinars
- November New Features & Best Practices Webinar - 11/24/15
- October New Features and Best Practices Webinar - 10/27/15
- September New Features and Best Practices Webinar - 9/29/15
- August New Features and Best Practices Webinar - 8/25/15
- July New Feature and Best Practices Webinar - 7/28/15
- June New Feature and Best Practices Webinar - 6/9/15